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Editorial desk

Write to us about this site, not about your account

Payline Parlour is an independent comparison resource. We cannot reset a password, check a withdrawal, or explain a round on FitzBet, Casushi, Happy Tiger, Casumo, Lotto Mart or Ladbrokes. Those queries go to the operator that holds the licence.

Email

Use hello@paylineparlour.com for factual corrections, questions about our methodology, or problems with this website.

Do not send copies of ID, payment cards or account credentials. We have no player accounts and no reason to hold that information.

This form opens your email app with the message addressed to our desk. If that fails, send the mail yourself.

What to send us

  • A licence number or domain that looks wrong on a card.
  • A studio we credited that you cannot find in the live lobby.
  • A broken page or accessibility issue on paylineparlour.com.

Where else to go

Self-exclusion: GAMSTOP. Advice: GamCare. Regulator: UK Gambling Commission.